Return & Refund Policy

Thank you for shopping with Arket Fashion, your trusted destination for stylish men’s clothing in Sweden. Your satisfaction is our priority. Please review our return and refund policy below for a smooth experience.

📆 30-Day Return Window
You may request a return within 30 days of receiving your order. To qualify, the product must be unused, unworn, and returned with all original tags and packaging intact.

🔄 How to Initiate a Return
To start a return, please email us at support@arketfashion.com. Our support team will provide return authorization and full return instructions.
Note: Returns sent without prior approval will not be accepted.

📦 Return Shipping Address
All approved returns must be sent to:

Arket Fashion – Returns
📍 MÄSTER SAMUELSGATAN 46 A 106 38 STOCKHOLM, SWEDEN

💸 Return Shipping Costs
Defective Products: We provide a prepaid return label.

Customer Remorse (e.g., wrong size or change of mind): Customers are responsible for return shipping.

✅ Accepted Conditions for Returns
We accept returns only if the product:

  • Is in new, unused condition

  • Includes all original packaging, tags, and accessories

🚫 No Restocking Fees
We do not charge restocking or restoration fees on eligible returns.

⚠️ Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us immediately at support@arketfashion.com.
We will resolve the issue with a replacement, exchange, or refund as quickly as possible.

🔁 Exchanges
Need a different size or a replacement? We offer free exchanges for incorrect or defective items.
Contact our team to begin the process.

💳 Refunds
Once your return is received and inspected, we will notify you of the refund status.
If approved, the refund will be issued within 7 business days to your original payment method.
Processing times may vary based on your payment provider.

CONTACT INFORMATION

Arket Fashion is a trade name of H & M Hennes & Mauritz GBC AB, which is registered in the Sweden. 

Head Office: Mäster Samuelsgatan 46A, 111 57 Stockholm, Sweden

📧 Email: support@arketfashion.com
📞 Phone: +46844683399

Company VAT number: SE556070171501

Corporate registry number: 556070-1715

🕘 Business Hours:
Monday to Friday: 09:00 – 17:00 (CET / Central European Time, UTC+1)
Closed on weekends and public holidays.